Replace your traditional phone system with an affordable, complete Cloud PBX solution.
satisfying your communication needs
Astervox VX is the cost-effective replacement for your old phone system, letting you communicate seamlessly across all your office locations.
Thanks to the rising popularity of cloud PBX, you won’t have to settle for expensive legacy phone solutions. This type of system lets you connect over the Internet through traditional and modern communication devices, making communication with colleagues and clients more efficient, flexible, and affordable.
Business Communication
Call & Contact Center
Mobility
How it works
Multiple Sites? No Problem!
A business with multiple locations and the Astervox Cloud PBX solution are a perfect match. Handsets can be located all around the world acting as a single cohesive system, giving you the ability to call your colleagues on the other side of the country for free.
Does your company need inbound call coverage across multiple locations or even timezones can also benefit by having a single inbound number handled by staff in multiple timezones.
Immediate Benefits
Instant SAVINGS
UNLIMITED SCALABILITY
CLOUD RELIABIITY
MAINTENANCE FREE
More Features than you can poke at!
Caller ID
See who is calling you, no need to write down phone numbers on easy to loose pieces of paper anymore.
FOLLOW ME
Inbound calls will ring a list of numbers in turn. Call your desk phone, then your mobile, then your house.
Caller ID BLOCKING
If you would like to block your outbound CallerID, use a feature code that you can create yourself
REAL TIME CALL LOG
Want to know how much you are spending on the phone? In the PBX menu go to Status – Call History.
CUSTOM Hold Music
No more nasty on-hold music. You can change your on-hold music anytime, upload new IVR sound files based on season. file to be played to your callers when put on hold.
Easily Scalable
Single phone to hundreds of phones. Your rapidly expanding business can grow without the need to buy expensive line cards or new PABX systems.
HD VOICE
Like HD video, HD voice provides a clearer, more natural sounding telephone system. No more problems distinguishing between ‘f’ and ‘s’ (only on Astervox on-net calls)
PROVISIONING
Astervox sophisticated provisioning system takes care of handset configuration plus firmware updates automatically, all remotely without hassle.
SIMULTANEOUS RING
When somebody calls your desk extension, our system can simultaneously put the call through to your mobile phone. Calls answered on your mobile
High Availability
Astervox voice platform is hosted in multiple data centres. If one is to fall out of service, our high-availability secondary sites will take over automatically.
Free ON NET CALLS
Like HD video, HD voice provides a clearer, more natural sounding telephone system. No more problems distinguishing between ‘f’ and ‘s’ (only on Astervox on-net calls)
Online portal
Astervox sophisticated provisioning system takes care of handset configuration plus firmware updates automatically, all remotely without hassle.
Advanced Call Center Features
Call RecORDING
Record all calls (in and outbound) send the call recordings to your own FTP or Amazon S3 Bucket
CAMPAIGNS
load your excel list and let the system do the dialing for the agents, when a call is con-nected it will be passed back int the queue
QUEUE CALLBACK
Queue Callback allows your callers to press a digit to reserve his place in the queue without having to wait on the line.
WEB-DASHBOARD
Call or contact center managers can easily check queues, calls or agent status with a page made to be displayed on big screens.
Advanced Stats
Advanced metrics to help you manage your call center better, get detailed real time detailed information and call statistics using your web browser.
API
We have an extensive API that allows you to design software that integrates with AStervox Cloud PBXinto your custom software
CRM INTEGRATION
Astervox VX is built to integrate with CRM solutions such as Zendesk, SugarCRM, VTiger, Salesforce and Freshdesk as well Hotel PMS systems
IVR DESIGNER
An easy to use designer for IVR or Auto attendant with direct extension and feature code dialing. Choose the Digit to press and assign a destination or a feature.
For more info on call and contact centers please contact us
Testimonials
“….. We have been working with Astervox for more than a year now. We started off in Malaysia and are now using the service in Singapore and Hong Kong as well. Due to an exceptional service quality and support received, we are looking to grow together with Astervox in other SEA countries soon…..”
“….. Astervox cloud based phone system is simply the way to go for companies with advanced communication requirements, Astervox has shown a lot of flexibility in providing us with support and phones services and rapidly adapts to the ever changing business requirements of our guests whilsts providing some of the most attractive call rates on the market
..We were surprised at how easy and affordable the system was to setup and to use and the cost savings were fantastic. We quickly adapted the Astervox cloud solution to all our satellite offices across Malaysia calling our colleagues hundreds of kilometers away is just dialing an internal extension. The technology and fantastic customer support is world class and their ability to customise their service to suit our needs makes them by far the best corporate communication provider in the country.
